Shipping & payment conditions
General information
We ship worldwide to selected destinations and offer a free shipping (including tracking) on all orders above 250€ total order value. If you wish to receive your order faster, you may choose an affordable Express method that we also offer.
Please note, that we ship parcels from Monday through Thursday currently. Orders made after Thursdays 10:00 / 10am CET will be dispatched the following Monday.Depending on the destination country, order value of the items and customer preference we're cooperating with following carriers:
Please note that the following delivery dates are considered approximate dates that can change due to external influences or customs clearance.
Shipping destinations and times
Shipping to Germany | Order value up to 49.99€ | Order value 50.00€ to 249.99€ | Order value from 250€ | |
|---|---|---|---|
| Deutsche Post Approx. 2-4 business days | 1,95€ | - | 0€ |
| DHL Approx. 2-4 business days | 4,95€ | 4,95€ | |
| DHL Express Approx. 1-2 business days | 13,95€ | ||
German VAT is included in all of the above prices for deliveries to Germany.
Shipping to the European Union | Order value up to 249.99€ | Order value from 250€ | |
|---|---|---|
| Tracked Standard Shipping Approx. 2-8 business days | 9,90€ | 0€ |
| DHL Parcel Approx. 2-6 business days | 17,24€ | |
| Express Parcel Approx. 1-4 business days | 27,65€ | 21,76€ |
Please note that the shown prices for EU deliveries are net prices. The gross / total price will be shown in the shopping cart according to the VAT in your country.
EXPRESS shipping worldwide | Order value up to 249.99€ | Order value from 250€ | |
|---|---|---|
| Express parcel Approx. 2-7 business days | 39,95€ | 29,95€ |
Tracked Standard Shipping worldwide | Delivery time (approx.) in business days | Order value up to 249.99€ | Order value from 250€ | |
|---|---|---|---|
 Aaland Islands | 4 - 7 | 12,90€ | 0€ |
 Andorra | 3 - 7 | 12,90€ | 0€ |
 Australia | 8 - 13 | 14,90€ | 0€ |
 Bosnia and Herzegovina | 6 - 10 | 12,90€ | 0€ |
 Brazil | 8 - 20 | 12,90€ | 0€ |
 Canada | 7 - 10 | 12,90€ | 0€ |
 Cayman Islands | 12 - 16 | 14,90€ | 0€ |
 China | 8 - 16 | 9,90€ | 0€ |
 Costa Rica | 10 - 14 | 14,90€ | 0€ |
 Gibraltar | 5 - 7 | 12,90€ | 0€ |
 Greenland | 6 - 8 | 12,90€ | 0€ |
 Guernsey | 4 - 6 | 12,90€ | 0€ |
 Hongkong | 6 - 8 | 9,90€ | 0€ |
 Iceland | 6 - 8 | 9,90€ | 0€ |
 India | 8 - 12 | 12,90€ | 0€ |
 Indonesia | 8 - 14 | 14,90€ | 0€ |
 Israel | 7 - 9 | 9,90€ | 0€ |
 Japan | 5 - 9 | 14,90€ | 0€ |
 Jersey | 4 - 6 | 12,90€ | 0€ |
 Kazakhstan | 8 - 10 | 14,90€ | 0€ |
 Liechtenstein | 4 - 5 | 12,90€ | 0€ |
 Macao | 12 - 16 | 14,90€ | 0€ |
 Malaysia | 9 - 12 | 14,90€ | 0€ |
 Mexico | 12 - 16 | 9,90€ | 0€ |
 Moldova | 5 - 7 | 12,90€ | 0€ |
 Monaco | 4 - 6 | 12,90€ | 0€ |
 Montenegro | 5 - 7 | 12,90€ | 0€ |
 New Zealand | 8 - 13 | 14,90€ | 0€ |
 North Macedonia | 5 - 7 | 12,90€ | 0€ |
 Norway | 7 - 9 | 9,90€ | 0€ |
 Puerto Rico | 10 - 14 | 14,90€ | 0€ |
 Serbia | 5 - 7 | 14,90€ | 0€ |
 Singapore | 7 - 10 | 9,90€ | 0€ |
 South Africa | 10 - 12 | 9,90€ | 0€ |
 South Korea | 10 - 17 | 12,90€ | 0€ |
 Switzerland | 5 - 7 | 9,90€ | 0€ |
 Taiwan | 8 - 11 | 9,90€ | 0€ |
 Thailand | 8 - 11 | 12,90€ | 0€ |
 Turkey | 7 - 14 | 9,90€ | 0€ |
 United Arab Emirates | 12 - 16 | 9,90€ | 0€ |
 United Kingdom | 5 - 8 | 9,90€ | 0€ |
 United States | 7 - 10 | 12,90€ | 0€ |
Payment
| Details | |||
|---|---|---|---|
| PayPal | Direct, Credit Card, SEPA-Withdrawal, and more - via PayPal. | ||
| Klarna | Instalment, Invoice, SEPA-Withdrawal, Direct, Credit Card - via Klarna. | ||
| Bank transfer | Cash in advance - you'll receive a 2% discount on the total. | ||
| COD | When using cash-on-delivery payment has to be made in cash to the delivery agent. This service costs 6,66 € (incl. VAT) additionally. Available only for German customers. | ||
| Cash payment | Collection by the customer. | ||
| Direct invoice | You make the payment after you receive your order. Available only for existing German customers. | ||
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
- Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
- Credit Card (Visa/ Mastercard), Direct Debit, Sofort direct banking
The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.